Step 1:
Check that you are in the correct business channel (Retail vs. In-Home Experts).​
Step 2:
Make sure to reference the Digital Catalog here.​
Step 3:
To exchange your items, complete and submit the form below. ​
Step 4:
Use the pre-paid shipping label included in your package to ship back items you are exchanging.​
Step 5:
Returns processing and shipping time is about 3 weeks upon receipt of the return.
* We will gladly accept merchandise exchanges within 30 days of the ship date. All exchanged merchandise must be in its original condition or it will not be accepted.
Retail Exchange Form

Retail Digital Exchange Form