Step 1:
Check that you are in the correct business channel (Retail vs. In-Home
Experts). Step 2:
Make sure to reference the Digital Catalog
here. Step 3:
To exchange your items, complete and submit the form below. Step 4:
Use the pre-paid shipping label included in your package to ship back items
you are exchanging. Step 5:
Returns processing and shipping time is about 3 weeks upon receipt of the
return.
* We will gladly accept merchandise exchanges within 30 days of the ship
date. All exchanged merchandise must be in its original condition or it
will not be accepted.
In-Home Expert Exchange Form