Step 1:
Check that you are in the correct business channel (Retail vs. In-Home Experts).​
Step 2:
Make sure to reference the Digital Catalog here.​
Step 3:
To exchange your items, complete and submit the form below. ​
Step 4:
Use the pre-paid shipping label included in your package to ship back items you are exchanging.​
Step 5:
Returns processing and shipping time is about 3 weeks upon receipt of the return.
* We will gladly accept merchandise exchanges within 30 days of the ship date. All exchanged merchandise must be in its original condition or it will not be accepted.
In-Home Expert Exchange Form

IHX Digital Exchange Form