If you are missing your kit or if you need to exchange your kit for a
different gender or type, please email
customer service at cservice@brandshop.att-mail.com. You will not need to fill out this form.
customer service at cservice@brandshop.att-mail.com. You will not need to fill out this form.
Step 1:
Make sure to reference your New Hire Kit Catalog below: Prime New Hire Kit
My Wireless New Hire Kit
Alliance New Hire Kit
Optimum New Hire Kit
Millenium New Hire Kit
Bluelink New Hire Kit – Please continue to the exchange form below
Step 2:
To exchange the items, complete and submit the form below. Step 3:
You will receive an email from UPS within 1-2 business days with your return
label to ship back items you are exchanging. Step 4:
Your New Hire Kit exchange will be processed within 5 business days of
receipt of package. Please allow up to an additional 5 business days for transit.
Step 5:
Tracking for your exchange will be sent to the email address provided on the
exchange form.
* We will gladly accept merchandise exchanges within 30 days of the ship
date.
All exchanged merchandise must be in its original condition or it will not be accepted.
All exchanged merchandise must be in its original condition or it will not be accepted.
AR New Hire Kit Exchange Form
